Healthcare worker affixes sticker to patient's walker

We Live CQI: Elizabeth McKay, Integrated Stroke Program

Since January 2016, there have been 696 improvements from active units. Here are 5 things to know about Elizabeth McKay and the patient safety improvement she brought to B2 North (B2N) at Hamilton General. WHO Elizabeth is a Physiotherapist in the Integrated Stroke Program, which provides access to acute and rehabilitation stroke best practice care […]

Health care provider opens a naloxone kit

We Live CQI: Harsit Patel, Emergency Department

Since January 2016, there have been 591 improvements from active units. Here are 5 things to know about Harsit Patel and the improvement he brought to the emergency department. Who Harsit is a Clinical Pharmacist for the Emergency Department (ED) at Hamilton General Hospital. He’s celebrating 10 years with HHS this month. The Problem Patients […]

Nurse pushing patient in wheelchair

We Live CQI: Danielle Jerome, Integrated Stroke Program

We’re introducing a new series – We Live CQI – to shine the spotlight on our growing list of people making improvements to their unit, and to HHS as a whole, after implementing CQI. Since January 2016, there have been 426 improvements from active units. Here are 5 things to know about Danielle Jerome and […]

Three front-line healthcare workers collaborating over a tablet

CQI: Creating a culture of 13,000 problem solvers

Barb Pollock has been at Hamilton Health Sciences for more than 20 years. And she’s seen it all. When the organization began implementing its latest strategic initiative, called Continuous Quality Improvement (CQI), she wondered how successful it would be. Indeed, she’s seen many attempts at change over the years. “Over a year later, it’s clear […]

BLOG: A hospital with 13,000 problem solvers

By: Rob MacIsaac, president & CEO, Hamilton Health Sciences If we at Hamilton Health Sciences are to realize our vision of Best Care for All, it will require making some fundamental changes to the way we operate. The problems and challenges confronting us in healthcare are too big and too complex for a traditional top-down […]