A grand milestone for CQI

It’s 1000!

Staff at Hamilton Health Sciences who implemented our new Continuous Quality Improvement (CQI) management system reached a major milestone this month.

Since January 2016, there have been over 1,000 improvement opportunities from active CQI units.

“It’s wonderful how enthusiastically this new system has been embraced,” says Rob MacIsaac, President and CEO. “This is a remarkable achievement and it shows CQI is helping to create 13,000 problem solvers in the hospital.”

Watch Rob deliver a brief message to our staff and physicians.

Each opportunity improves the way we work, making things better for our patients and empowering our staff to solve problems. Some of the most notable ones include:

  • Providing naloxone kits for high-risk users in our emergency department
  • Standardizing IV dressings at McMaster Children’s Hospital
  • Creating a one-stop shop for formula pickup to facilitate timely discharges
  • Developing a new Resident Orientation Program for learner physicians in the Integrated Stroke Program
  • Standardizing a process for tracking specialty mattress orders
  • Implemented standardized care rounding in the stroke unit for all patients
  • Food allergy box process reviewed to include peanut-free products
  • Sharps container on lab trollies replaced with safer containers

Approximately one-quarter of our workforce is involved in CQI with more units rolling out in stages. Our target is to reach 40 units by 2019.

To learn more about all our improvements, HHS staff and physicians can subscribe to CQI Connected.