Delivering best practices and care are always under the microscope at Hamilton Health Sciences (HHS) and Dr. Alison Fox-Robichaud is focused on leading and creating a culture of education and evidence-informed practice throughout the organization.
Today, she not only trains staff and medical students, but also inspires and empowers inter-professional healthcare teams to identify and create innovative solutions to improve patient outcomes.
“As individuals and teams in healthcare, we are called upon each and every day to bring our best to deliver outstanding care in a compassionate way. HHS is committed to life-long learning that will cultivate empowered decision making and collaboration, while developing a new generation of leaders,” says Dr. Fox-Robichaud.
This commitment led HHS to launch the Centre for People Development to provide staff with learning experiences that bring global ideas, best practices and evidence-informed care together. Now, integrated healthcare teams can enhance skills, expand perspectives and knowledge, and nurture their spirit and compassion.
Education efforts are also being aligned with the LEADS in a Caring Environment (LEADS) framework, a program that helps to build the future of health leadership, at all levels, in Canada. A key foundation for the LEADs framework is caring for patients, for staff, and for the health of citizens. Caring leaders maximize the potential for universal, efficient and effective service delivery to all Canadians.
“By strengthening our individual and collective abilities to deliver on our vision, Best Care for All, we know that the quality, compassion-based care we provide now, and in the future, is at its best,” Dr. Fox-Robichaud adds. “We want our staff to be empowered to provide their full scope of expertise and training.”
Dr. Fox-Robichaud also looks to align patient care priorities with HHS research efforts to implement strategies for optimal care. This focus has already led to unique initiatives that are benefiting the community at large, and is leading the way in healthcare delivery nationally.
For example, surgical residents have adapted a U.K.-based early warning scorecard to meet the needs of Hamilton hospitals. Today, the Hamilton Early Warning Scorecard (HEWS) alerts healthcare professionals to patients who may be at risk of diminishing health, prior to admitting a patient to the intensive care unit, or to prevent readmission to the unit.
HEWS is now taking another leap forward as it is implemented to address the impact of sepsis – life-threatening organ dysfunction due to infection – in the critical care setting. “The program allows any member of a patient’s medical or bedside team to recognize the early signs of sepsis before it sets in and becomes more complex and lethal,” says Dr. Fox-Robichaud.
“Between professional training, integrated team building, and priority research, HHS is empowering the leadership of staff to ensure a safe, efficient and high-level of proactive care throughout a patient’s hospital stay,” says Dr. Fox-Robichaud. “We want all patients to leave one of our hospitals knowing they were well looked after and were always in the best of caring hands.”
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