Introducing… a site administrative manager

Introducing… a site administrative manager

Katie Trihey is a registered nurse and is the site administrative manager at Juravinski Hospital. She has been working at HHS for 8 years.

Favourite colour: mint green / book: Harry Potter series / vacation spot: Australia / music: Taylor Swift / animal: koala / food: gnocchi / holiday: Christmas

What is your role at HHS?
My role as site administrative manager is to plan and oversee patient flow throughout our site. I’m the central point of contact when patients are moved from one department to another. I make sure we are using our space as effectively as possible to provide the best possible care to all patients.

What made you enter your field of work?
While I was in high school my mom became sick with cancer. I spent much of my time by her side helping her. My mom said to me “you’ll make a great little nurse one day.” I followed in my mom’s footsteps and became a RN.

What do you love most about your job?
I like that I can use my critical thinking skills to problem-solve and analyze unique situations as they occur to manage patient flow.

Describe your most challenging days at work.
Being new to my role, each day presents its own set of challenges and learning opportunities. I have the unique perspective of seeing the whole site in my role. Therefore, sometimes staff reassignment is needed in order to balance risk across the site. One of the biggest challenges in my role is staff reassignment; it is usually never ideal and can cause a lot of anxiety for front-line staff working in an unfamiliar environment.

What do you wish you had more time for at work?
I wish I had more time to get to know my fellow colleagues better and appreciate their unique experiences.

What are your favourite ways to spend your free time?
I love to be creative, whether it be DIY projects or turning something old into a new treasure. Pinterest is a huge source of inspiration.

Tell us about your most gratifying experience at HHS.
I started as a new grad on the orthopedic surgery unit and have been able to come full circle and mentor my own group of nursing students on the same unit. It was very rewarding to share my experiences and make an impact in the journey of these nursing students.